Customer Testimonials
James is professional, knows the needs to keep my car in great condition. All are prompt and helpful.
Wonderful service and staff. Explanation of service done and how long it would take to complete.
All member staff was so polite and kind and honest everyone take time out with you to answer all your questions and needs
This is my third INFINITI and two 300 so I’m very satisfied with this dealership.
It is my pleasure to share my experience of leasing a new QX50S INFINITI, unfortunately there was a little bit of snafu before the actual transaction took place, but never the less once we got in a good place everything spiraled upward. Mr. K. Stokes was my sales person who directed the QX50S lease, however the true star is the manager Mac Martin, I had leased vehicles before but never had someone guide me through the process well as he did, including pointing me in the right direction in selling my old vehicle which I appreciate so much. ...
Great service performed at Infinity by my advisor, maintenance personnel and customer service and loaner car.
Everyone at the dealership is professional and courteous. There were no high pressure sales tactics. Once we decided on a car, the closing went very quickly and smoothly, with no surprises. We are very pleased with our purchase.
Amazing customer service is why my husband and I have purchased numerous vehicles from Dick Smith INFINITI!
My wife and I had a great experience at Duck Smith INFINITI. Porter was a pleasure to work with during the process.
I was treated very well by Mac Martin and Keith Stokes at Dick Smith. They were both very patient and professional throughout my purchase and trade-in process. They never felt pushy in the slightest, but were always very responsive when I called in or dropped by. They also offered me more for my trade-in than any other place I consulted. I'm not a review guy, but I feel like Mac and Keith deserved a minute of my time to put in a good word. I hope you'll give them a chance to earn your business if you are ...
Always good service at the dealer. Front desk ladies are always super sweet. Thanks for my amazing experiences Dick Smith INFINITI!
Good service usually. No problem during this visit . More detail work on car. Mor discounts needed
I was attended to as soon as I walked through the door. The person that processed me seemed to have a good grasp of what he was talking about.
A good place to do business. Repairs done quickly and properly. Good atmosphere and of course refreshments.
Great service that made the purchase and understanding of the vehicle and most of its many features painless.
"Great customer service!!" Fast courteous service. Extremely knowledgeable technicians ready and eager to assist you with your vehicle needs.
Clean, updated, and efficient. Friendly employees Overall great environment Looking forward to coming back for my first inspection /check up
Professional, courteous and good value! Thanks, Dick Smith INFINITI! It is often difficult to find a dealership that is fair and honest when buying a new car. I felt very comfortable in dealing with Dick Smith INFINITI!
Porter, the sales representative at Dick Smith INFINITI, worked hard to accommodate our needs. I would strongly recommend purchasing a car from Porter and Dick Smith INFINITI, especially if you're looking for a "no hassle", customer driven experience.
We have two vehicles that we have bought from Dick Smith INFINITI and have both serviced there. The experiences have never disappointed.
Fantastic service. Everyone was so nice and helpful. My car was diagnosed, repaired and given back to me immaculate.
Consultant Chris Fisher does a wonderful job. Highly recommend having vehicle serviced here. Vehicle was washed and vacuumed.
Chris Fisher is the best! I trust him implicitly to take care of my vehicle needs.
Car was nicely cleaned and run well after service. Lobby was very cleaned and was greeted upon arrival.
Very professional. Porter Curry was able to get me a 2022 QX80 when other dealerships couldn’t. Highly recommend Duck Smith INFINITI if you are looking for an INFINITI
Great employees. Provide excellent service support. Employees make your dealership. Great work. Sale more cars
The dealership Clean ,friendly, Good hours on Saturday The offer Good snacks, Coffee ,Water and Soda Pop While you wait
Do you have a great service team they were able to answer all her questions and they even provided us a loaner car
Our sales person Mr. Porter was very professional to include your finance manager they both worked as a team to get the process goes smoothly and quickly we do not have to sit there a long time
My overall review was GREAT! I greatly appreciate everything! Please keep up the great work and great customer service!
As stated previously, John McMillian has been a great help providing information about the prescheduled work needed as well as whatever items or concerns we have above the scheduled needs. John is very knowledgeable about whatever the problem is and provides estimated cost and lead times for doing the work. He goes out of his way to provide a schedule we can live with.
Great experience. John and. Chris were more than accommodating. Very courteous, a loaner car to help save on expenses, and a coupon to cut cost of repair. Thank you guys for keeping my 2014 in great condition.
Dick Smith has top notch service providers and sales persons. I have purchased 2 vehicles and have always been impressed with their care and service. I briefly went to a comparable class dealership and happily came back to Dick Smith INFINITI.
Visiting the dealership is always a great experience. The staff is always very friendly, glad to see me, and the work is always done correctly The first time.
Always a pleasure to work with this facility. They are customer friendly and have delivered the same level of quality service I have come to expect. A decided pluses are the loaner service and the detailing privided as a part of the package.
John McMillon has consistently been customer oriented and has been a great contributor to the maintenance and upkeep of our vehicle. Provides quality service consistently with customer focus first.
Great customer service and knowledgeable staff. I choose to continue my service in Columbia rather than my local dealer. Keep up the great work and I will be back.
Was passing through to go to my son's graduation. Saw the dealership and went for a test drive. Keith was so helpful and easy to work with. And trustworthy! I ended up not buying from him because of the logistical issues with not living near by. Other than that I would have bought. When I told him he totally understood. Never felt pressure. Great experience.
I have bought four cars from Dick Smith Nissan and have always had great service. I recomend to everyone to go to Dick Smith. I would not go anywhere else.